Fuspay Product FAQs
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Frequently Asked Questions – Finswich & Include
Finswich
1. What is Finswich? Finswich is a switch infrastructure built by Fuspay to enable wallets and banks to send money globally. It’s not a wallet by itself, but a checkout and infrastructure layer that connects existing wallets and banking systems together for seamless transfers.
2. What are the main benefits of Finswich?
Global wallet-to-wallet and wallet-to-bank transfers.
Multi-currency support across several countries.
Fast onboarding and launch after compliance approval.
Built-in AML/KYC and transaction limit tools.
Helps platforms become interoperable with others easily.
3. How can I get started with Finswich? To get started:
Sign up and create a Finswich account.
Upload the required compliance documents.
Add your wallet or banking app.
Fund your wallet pool.
Integrate the Finswich API or checkout SDK. Once verified, your platform can begin transacting globally.
4. What kind of platforms can use Finswich? Finswich is ideal for:
Wallet and banking app providers.
Payment platforms or financial service apps.
Any company that needs to route or receive money across countries.
5. What countries does Finswich support? Finswich currently operates across multiple countries including Nigeria, Ghana, Kenya, South Africa, Uganda, Tanzania, Angola, Morocco, and Togo — with more being added as regulations expand.
6. What is the pricing model for Finswich? There’s a small one-time registration fee and transaction-based fees depending on volume and country. Pricing details are provided during onboarding.
7. How is compliance and KYC handled? Finswich includes built-in AML and KYC checks, transaction thresholds, and escalation rules. It helps your system stay compliant with local and international regulations.
8. How do I integrate Finswich into my app? Developers can use the Finswich Checkout SDK or API to embed payment and transfer capabilities directly inside their application. Integration is supported for web, mobile, and backend systems.
9. Is Finswich self-custodial? Yes. It operates as a self-custodial infrastructure, giving your platform full control over AML policies, transaction limits, and fund flow settings.
10. Who do I contact for help? You can reach the Fuspay support team through your dashboard or your assigned account manager for any integration or transaction issues.
Include
1. What is Include? Include is a Fuspay product that allows businesses and developers to embed digital banking features — such as virtual accounts, payments, and cards — directly inside their own applications.
2. How is Include different from Finswich? Finswich focuses on connecting wallets and banks globally, while Include provides the tools to build and embed financial services directly into your product. Think of Finswich as the payment rail, and Include as the toolkit for embedding finance.
3. Who can use Include? Include is built for:
Fintech startups needing instant banking infrastructure.
E-commerce or marketplace platforms.
Ride-sharing or logistics apps managing payments.
Financial institutions building digital services.
4. What are the main features of Include?
Virtual USD and multi-currency accounts.
Virtual and physical card issuance.
Real-time payments and transfers.
Built-in KYC-as-a-Service.
Detailed reporting and developer APIs.
Sandbox for testing integrations.
5. How can I get started with Include?
Register your business on Fuspay.
Complete compliance and KYC onboarding.
Access your Include API keys from the dashboard.
Test your integration in the sandbox.
Go live after approval to start offering embedded finance.
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